Parties
Seller Information:
Name: Aslıhan Hasret Gündüz
Trade Name: Aslı Özgün Giyim
Address: Üsküdar/Istanbul
E-mail: info@asliozgun.com
Tax Office: Ümraniye
Tax Identification No: 7090524982
Buyer Information:
Buyer information will be provided by the buyer at the time of electronically approving this agreement. The buyer will provide their name, surname, address, phone number, and e-mail address during the purchasing process.
Definitions
- Agreement: This document is a legal agreement electronically approved between Aslı Özgün Giyim and the Buyer, defining the rights and obligations of both parties.
- Buyer: The individual or entity purchasing products via the Aslı Özgün Giyim website.
- Product: Clothing products listed on the Aslı Özgün Giyim website and purchased by the buyer.
- Order: The electronic purchasing transaction completed by the buyer on the Aslı Özgün Giyim website.
- Delivery: The process of delivering the purchased products to the address specified by the buyer.
These definitions clarify frequently used terms throughout the agreement.
Subject of the Agreement
This agreement regulates the rights and obligations of both parties concerning the sale and delivery of clothing products offered for sale by Aslı Özgün Giyim on its website, www.asliozgun.com, and purchased electronically by the Buyer. The agreement comes into effect upon the Buyer’s electronic approval during the ordering process and includes all details regarding the purchased products.
Products
The products covered by this agreement are the clothing items listed on the Aslı Özgün Giyim website, with detailed descriptions, prices, and usage conditions available online.
Validity of the Agreement
This agreement becomes effective when the Buyer completes the order process on the Aslı Özgün Giyim website and remains valid until the product is delivered to the Buyer. The agreement is considered complete when the ordered products are delivered and the Buyer’s right of withdrawal period expires. If the Buyer exercises the right of withdrawal, the agreement terminates once the returned products are accepted by Aslı Özgün Giyim.
Product Pricing and Payment Methods
Product Prices:
All product prices listed on the Aslı Özgün Giyim website are in Turkish Lira (TL) and include VAT. The prices displayed at the time of ordering are the applicable prices.
Payment Methods:
Buyers can purchase products on the Aslı Özgün Giyim website using the following payment methods:
- Credit/Debit Card
- Bank Transfer/EFT
- Online Payment Systems (e.g., iyzico, etc.)
Payments are securely processed during the ordering process, and the Buyer’s payment details are protected with high-security standards.
Discounts and Promotions:
Aslı Özgün Giyim may occasionally offer discounts and promotional campaigns on certain products. These discounts and promotions are valid for a limited time under the conditions set by Aslı Özgün Giyim.
Delivery Conditions and Timeline
Delivery Method:
Aslı Özgün Giyim delivers purchased products through partnered courier services. Deliveries are made within Turkey to the address specified by the Buyer.
Delivery Time:
Orders are typically dispatched within 3-7 business days after payment confirmation. Delivery times may vary depending on the Buyer’s location and the courier company’s operations.
Shipping Fees:
Shipping fees vary based on the total purchase amount and delivery address. Free shipping may be offered for orders exceeding a specified amount.
Important Considerations During Delivery:
The Buyer must inspect the products upon delivery to ensure they are undamaged and match the order. If any issues are detected, the Buyer should immediately notify the courier and request a damage report. Aslı Özgün Giyim does not accept responsibility for damages discovered after delivery.
Right of Withdrawal and Return Conditions
Right of Withdrawal:
The Buyer has the right to withdraw from the agreement within 14 days of receiving the products without providing any reason or incurring penalties. To exercise this right, the Buyer must notify Aslı Özgün Giyim in writing or via the contact page within this period.
Scope of the Right of Withdrawal:
The right of withdrawal applies to purchased products, except for:
- Customized products tailored to the Buyer’s request or personal needs.
- Hygiene-sensitive items or sealed products that cannot be returned once opened.
Return Process:
Returned products must be unused, in resaleable condition, and sent back in their original packaging. Upon inspection, approved returns will be refunded within 14 days using the same payment method.
Return Shipping Fees:
Return shipping fees for products returned under the right of withdrawal will be covered by Aslı Özgün Giyim. The Buyer must use the designated courier company for returns.
Warranty and Service Conditions
Warranty Coverage:
Aslı Özgün Giyim provides a 12-month warranty for all products against manufacturing defects.
Exclusions from Warranty:
Warranty does not cover damages caused by misuse, accidents, natural disasters, or unauthorized alterations to the product.
Service and Support:
Technical support and service requests can be made through customer service or the contact page on the Aslı Özgün Giyim website.
Risk Transfer and Buyer Responsibility
Risk Transfer:
Once products are delivered to the Buyer, the risk of damage or loss transfers to the Buyer. The Buyer must inspect the delivery and report any issues to the courier immediately.
Privacy and Data Protection
Data Collection and Use:
Aslı Özgün Giyim collects and processes the Buyer’s personal data only for order processing, customer service, and legal obligations.
Data Security:
All personal data is securely stored and accessed only by authorized personnel. Necessary security measures are in place to protect Buyer information.
Sharing with Third Parties:
Personal data is not shared with third parties except for legal obligations or necessary service providers (e.g., courier companies).
Buyer Rights:
Buyers have the right to access, correct, delete, or restrict the processing of their personal data by contacting Aslı Özgün Giyim.
Dispute Resolution
Resolution Process:
Aslı Özgün Giyim aims to resolve disputes fairly and promptly. Buyers should first contact customer service for any complaints or concerns.
Jurisdiction:
If a dispute cannot be resolved, it will be governed by Turkish law, with the Istanbul Anatolian Courts and Enforcement Offices having jurisdiction.
Amendments and Final Provisions
Additional Documents:
This agreement is supplemented by the Privacy Policy and Terms of Use available on the Aslı Özgün Giyim website. By approving this agreement, the Buyer also agrees to these policies.
Changes to the Agreement:
Aslı Özgün Giyim reserves the right to modify the terms of this agreement. Changes will be announced on the website before taking effect.
Buyer’s Approval:
By confirming this agreement electronically during the ordering process, the Buyer acknowledges and accepts all terms and conditions stated herein.